Return Policy
This policy applies to digital and consultation-style services described on this website.
Request window
Return or cancellation requests should be submitted within 14 calendar days from service purchase or booking confirmation.
Eligibility review
Each request is reviewed based on delivered scope, usage status, and communication records to determine an appropriate resolution.
Resolution options
Possible outcomes include schedule adjustment, partial return, service credit, or alternative support format where suitable.
New Zealand consumer protections
Where the Consumer Guarantees Act 1993 or Fair Trading Act 1986 applies, your statutory rights remain in place and are not limited by this policy.
Processing timeline
Approved financial returns are generally processed within 10 business days via the original payment channel when possible.
Data handling
Information submitted for return requests is processed under our privacy policy and retained only for administrative and legal compliance periods.
Contact
Company: Floxarixsrkrex
Address: 72 Taharoto Road, Takapuna, Auckland 0622, New Zealand
Phone: +6493787680
Email: hello@floxarixsrkrex.world